At Coesia, Customer Service means delivering proactive, continuous support worldwide.
We are dedicated to maximizing your OEE and minimizing transformation costs with a full suite of services designed to manage our equipment throughout its entire lifecycle.
Digitalization is key for maintaining a competitive edge in manufacturing. Our services harness the power of advanced tools developed by Coesia Digital, to provide crucial insights for production managers and operators, providing easier access to services.
Embrace our data-drive approach to achieve a streamlined, predictive, and cost-effective manufacturing process.
OEE Consulting is the new service offered by Coesia to optimize the effectiveness of lines and plants. Our tailored service covers every aspect of operations, with the aim of improving performance, optimizing costs and ensuring product safety.
Leveraging on the Group’s extensive technological expertise and operational excellence, Coesia developed three consulting packages to address performance challenges, at the required pace.
Smart Maintenance is a state-of-the art preventive maintenance service designed to maximize machine uptime and performance. By Leveraging the deep expertise of Coesia professionals, this service provides support and solutions tailored to your needs to ensure your equipment consistently operates at peak performance. It is a versatile solution designed to work seamlessly with all types of data collection platforms offering unparalleled flexibility in managing maintenance operations.
At Coesia, we understand that every business has unique operational needs and goals. That’s why our portfolio of flexible and tailored Service Agreements combining both basic and advanced services, is designed to help you achieve key objectives such as increased uptime, stable line mechanical efficiency and optimized Overall Equipment Effectiveness (OEE).
Our experienced customer service managers work closely with you to tailor a Service Agreement offer that perfectly suits your specific requirements.
Coesia webshop is an easier, faster and more efficient way to manage your spare parts ordering and tracking, thanks to a tailor-made online platform. Clear interface, photo catalogue, and the opportunity to search and select your components in multiple ways (e.g. uploading existing lists) make our Coesia webshop extremely user-friendly.
To receive the certificates needed and your login credentials, contact your customer service specialist at one of our companies.
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